1. Information We Collect:
We collect the following types of personal information from users:
- Name: To personalize your experience.
- Phone Number: To contact you regarding your reservation or for customer support.
- Email Address: To send booking confirmations, updates, and promotional materials with your consent.
- City: To understand our user demographics and provide localized services.
2. How We Collect Information:
We collect information when you:
- Make a reservation.
- Contact our customer support.
- Subscribe to our newsletter or promotional materials.
3. How We Use Your Information:
We use the collected information for the following purposes:
- To process and confirm your reservations.
- To communicate with you regarding your bookings and provide customer support.
- To send you promotional materials with your consent.
- To improve our website and services.
4. How We Share Your Information:
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service providers who assist us in providing our services.
- Law enforcement or regulatory authorities if required by law.
- In case of a merger, acquisition, or sale of all or part of our assets.
5. Security Measures:
We implement reasonable security measures to protect your personal information from unauthorized access or disclosure.
6. Your Choices:
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving promotional materials.
7. Cookies:
We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
8. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.
9. Contact Us:
If you have any questions about this Privacy Policy or your personal information, please contact us at info@hotelcreed.com.